Lyons Celebrates 2021 Traveller Review Award

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Because even during these tough times for tourism, we’re still working hard to bring you the best of the best!

Lyons Holiday Parks are proud to announce that our forest escape, Lyons Woodlands Hall, has received an outstanding score by booking.com throughout the toughest year on record.

Open for 11 and half months a year, Lyons Woodlands Hall Caravan Park sits proudly above the wooded hills of the Vale of Clwyd. Secluded amongst a mass of landscaped Rhododendron colour, the park boasts spectacular views of North Wales and offers the ideal retreat for either short breaks or a week of relaxation. This year more than ever, we feel our achievement is something to shout about!

What are the Traveller Review Awards all about?

The Traveller Review Awards are part of an annual appreciation programme that recognises booking.com partners for their exceptional hospitality. This is demonstrated by the review scores that travellers leave after their stay or experience.

To be a winner in the Traveller Review Awards 2021, we needed to make sure our average review score was super high (between 8 and 10) and that we had a certain amount of positive reviews left by travellers for that year.

Our review score for the Traveller Review Awards 2021 was based on the average score of our guest reviews between 1 August 2018 and 30 November 2020. This shows that year on year, our teams have been working on improving the park, facilities, and services – even during a time of crisis!

Why is this score important to us?

With the sheer number of people booking online in the past few years, we felt that this venture was something to be taken extremely seriously. So we ensured Lyons Woodlands Hall was in tip-top condition, with all facilities spruced up and Covid-19 safety measures in place. It certainly means a lot to staff that our efforts have been recognised, and that high-quality getaways have been enjoyed by the majority of our guests.

Park manager Pamela Astle said: “We’re absolutely thrilled to be awarded the Traveller Review Award, especially by such an online leading bookings site. The quality of our guests’ experience is of utmost importance, and we’re glad that our efforts have paid off.

“We love hearing feedback from our lovely customers, it brings some brightness to our day. But we also take on board any feedback, and always look into suggestions guests make online.

“The pandemic has been a huge hit for hospitality and tourism, and we have done everything we can to make sure all parks are safe, while still offering a fun and relaxing getaway for those who deserve a break in the country. Now the 2021 season is upon us, we’re ever-committed to maintaining this high standard and ensuring the Year of the Staycation is celebrated in style.”

What does booking.com say about Woodlands Hall?

Lyons Woodlands Hall has been rated one of booking.com’s “top picks” for Ruthin, with an average rating of 8.4. Travellers have voted the park as “good for couples” and the most well-received facilities are Wifi, free parking, tea/coffee makers in all rooms, and a welcoming on-site bar/pub.

Booking.com reviews work by travellers voting an overall score for their stay, with the option to write a comment about their experience.

There’s a 🙂 section for good comments and a 🙁 section for ways to improve. Most guests loved the location, cleanliness and breakfast – and one guest even commented that the only bad thing about their stay was the fact they had to leave at the end!

What are the reviews like?

Here’s a selection of some reviews left by our lovely guests over the past few months:

 

Have you written a review for Lyons Woodlands Hall, or any other Lyons Holiday Park? Head to booking.com to have your say and become a part of the international awards!

 

 

 

 

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