Version 1, last modified 1st January 2015
It may be necessary to cancel your holiday due to illness, accident or change of circumstances. Please note that if you have made a newspaper promotional booking and you choose to cancel your holiday no refund will be made.
As soon as you know you need to cancel, call the park directly or confirm the cancellation in writing to Bookings Department, Lyons Holiday Parks Head Office, Coast Road, Rhyl, LL18 3UU. The letter must be signed by the person who made the booking (lead guest). Cancellation charges are calculated as follows from the date your written instructions are received.
| LENGTH OF TIME | CANCELLATION CHARGE |
|---|---|
| 30 days or more | Deposit only |
| 22-29 days | 30% of holiday cost* |
| 15-21 days | 50% of holiday cost* |
| 14 days or less | 100% of holiday cost* |
*including deposit
If you have not arrived by 9am on the morning after your holiday was due to commence or contacted the Park concerned to confirm when you will arrive, except in exceptional circumstances, we will assume that the break is cancelled and the total holiday cost will be charged.
To view our standard Holiday Terms and Conditions, click here.
Introducing the brand new Lyons Holiday Park App! Now you can take your holiday at Lyons to the next level.
The latest member of the Beach Buddies is ZeZe! After Leo, Milo and Hetty enjoyed the delights of Mombasa Beach and the Chalbi desert on their backpacking trip through Kenya, they made a friend in ZeZe, the sassy, rockin’ and dazzling Zebra. ZeZe has a natural flair for playing any instrument available to her and she loves writing songs for her friends. Much to the delight of Hetty who loves a boogie.
You can catch ZeZe at ZeZe’s Eco Fashion, Beach Buddy Pap Call, Beach Buddy Showtime and ZeZe’s Birthday Party. Check the events calendar for more details.
A cheeky-chappie who loves to joke, Milo is enthusiastic about EVERYTHING! You will often see Milo bounding around park, full of energy. Milo absolutely loves all things bananas; Banana bread, banana
cookies, banana milk! Milo’s favourite dance move is the “banana split!”, letting his creativity shine when he’s rapping and dancing, Milo loves joining Hetty in making up new, cool moves. The laughter never stops when Milo is around with his funny jokes, friendly pranks and infectious chuckle! Milo’s good-nature and zest for
life, means you just want to be around him all the time.
You can catch Milo at Milo’s Make a Mess, Beach Buddy Pap Call, Beach Buddy Showtime and Milo’s Birthday Party. Check your parks event calendar for more details!
Full of energy, Leo is a probably the coolest guy you’ll ever meet and he loves making new friends! You will often find Leo socialising with all his friends and hosting the best parties. Keeping active is Leo’s favourite way to spend his time! Leo will try any sport or activity from playing basketball and football to archery, becoming a master of them all! Smart, logical and grounded, Leo leads his Buddies, always thinking of games and exciting activities. You can’t help but smile when Leo is around.
You can catch Leo at Leo’s Sports Day, Beach Buddy Pap Call, Beach Buddy Showtime and Leo’s Birthday Party.
The quietest of all her friends with a big imagination, Hetty always has the most fantastical, creative ideas and believes that all dreams can come true! Hetty can often be found dancing around park and making up new moves with Milo for her friends to join in all her dances. Hetty loves all things colourful and covered in sparkles, her favourite colour is pink… all shades of pink! Baby pink, bubble-gum pink, flamingo… She loves them all! Kind-hearted and loveable, Hetty loves to meet new friends and giving them all a big hippo hug. You can’t help but feel all warm and fuzzy when you meet Hetty.
Come and see Hetty at Hetty’s Sensory Play, Beach Buddy Showtime, Beach Buddy Pap Call and Hetty’s Birthday Party. Check your parks event calendar for more details.
